Business Support Officer

Business Support Administrator, Head Office
Base can be at any of our mainland offices with capacity to accommodate
Travel will be required to Glasgow/Dundee for induction period and training
35 hours per week
Fixed Term till 30 September 2026
£30,165 – £31,830
Ref: EST1390/26

At SCRA, our Mission is to protect and uphold the rights of Scotland’s children and young people, making decisions in a compassionate, inclusive and trauma informed way. We are seeking candidates who share, and can demonstrate, our Values of being Supportive, Child Centred, Respectful and Accountable.

You will be responsible for organising the incoming work to the shared Business Development and Improvement Team’s mailbox prioritising and responding to enquiries and ensuring these are escalated where appropriate. You will be required to produce accurate minutes of meetings with the use of AI assisted tools where appropriate, ensuring actions were recorded and distributed promptly. You will maintain accurate records and support data entry using Microsoft Excel to assist with supplier management and budget monitoring.

You will support localities to deliver services efficiently by providing comprehensive administrative support including diary management while maintaining confidentiality and a high level of attention to detail.

Educated to HND level in a relevant subject, or equivalent, you will be able to gather and analyse datasets to generate meaningful information that supports informed decision-making. With excellent financial administration and numerical skills, you will have experience of working in a Finance or a supply chain environment. Experience in using Microsoft Outlook, Excel and Teams is essential.

You can find more information by downloading the job description, person specification and application form, which can be found at the bottom of this page, or by contacting recruitment@scra.gov.uk.

All SCRA posts are subject to a probationary period of 6 months or the term of the contract if shorter.

All posts are subject to PVG clearance by Disclosure Scotland. It is normal practice to appoint at the minimum point of the salary scale.

Closing date: Friday 24 July 2026

Interviews: Week commencing 10 August 2026

How to apply

Please save the application form together with the separate Inclusion and Diversity Monitoring Form to your drive/desktop, fill in the relevant sections and then submit both to recruitment@scra.gov.uk. When the email opens, you must attach your completed forms to it. The diversity monitoring form enables us to monitor equalities throughout the recruitment process.

The selection process will include an interview in which the panel and candidate are attending either physically, virtually or a combination. If you require any particular arrangements to support either your application or participation in any selection process, please contact HR at HR.helpdesk@scra.gov.uk

At SCRA, we are proud to be a socially inclusive employer and welcome applications from individuals of all backgrounds – regardless of sex, gender identity, gender reassignment, race, ethnic origin, age, pregnancy and maternity, sexual orientation, religion or belief, marital or civil partnership status, disability and other factors such as care experience (e.g. experience in the care system), or socio-economic background. We believe that diverse perspectives strengthen our work and help us better serve Scotland’s children and young people with compassion and integrity.