Customer Service Advisor

Hybrid working, 12.91 per hour, 39 days annual leave, 35hrs per week for an excellent work life balance.
7hr shifts per day across Monday - Saturday between 8-6 (on Saturdays the latest you'll work is 3pm!)

Glasgow based, free parking, training for 5 week is office based, thereafter hybrid working if preferred.

Start dates available in March 2025, interviewing for this opportunity in the next 2 weeks.

Duties:

• Inbound customer service calls as well as live chat support
• Processing customer requests
• Verifying customer identity
• Updating customer records
• Reporting suspicious calls to the fraud department
• Providing a high standard of customer service

Initially you'll start on an agency contract for 6 months, thereafter you will move to a permanent contract where you will receive the below additional; benefits:

• 39 days annual leave AND 5 paid well-being days
• career progression
• Private medical
• 8% employer pension contribution
• hybrid working
• enhanced maternity/paternity
• and many more benefits!

Confirm interest here now and I will give you a call with more info!

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