Head of Software Engineering

Who we are

At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.

Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We’ve recently raised, and committed, a £164 million investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses by 2025. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.

How we work

Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing.

Sound like the kind of place you want to work? If so, read on…

The team

The Head of Software Engineering will lead and manage the teams responsible for software development, data engineering, and data science at GoFibre. This role will oversee the development of custom software solutions and ensure seamless integration between commercial software platforms and GoFibre's website and eCommerce systems.

What you will be working on

• Lead the software engineering team, focusing on personal development plans, team growth, one-on-one meetings, performance reviews, and staff engagement.
• Solve system workflow constraints and enhance existing systems to improve business efficiency.
• Ensure systems and applications align with business requirements and outcomes.
• Manage key stakeholders across the Senior Management Team (SMT) and Senior Leadership Team (SLT), providing regular project updates and resolving escalated issues.
• Collaborate on research and development for new systems and services.
• Oversee the production of detailed and accurate technical documentation.
• Manage stakeholder relationships in the development of the GoFibre Product Forum and ensure alignment across product catalogues.
• Oversee resource management and the development of software platforms, including the company website, eCommerce journey, customer and reseller portals, postcode checkers, and inter-system APIs.
• Create and contribute to departmental documentation for employee onboarding, development, and procedures.
• Liaise with third-party system and application suppliers, ensuring that risks and issues are communicated effectively to all relevant stakeholders.
• Maintain a flexible approach to system and application design changes, ensuring they are accurately documented in the final as-built documentation.
• Adapt to business and technological changes, ensuring operational continuity and an agile approach to readiness, especially in the introduction of new products and their smooth transition into business-as-usual (BAU) operations.
• Provide clear and concise instructions to colleagues and peers to maximize efficiency.

What you will bring to the role

• Lead the Software Engineering team by expertly managing workstreams and delivery timelines to ensure seamless project execution.
• Cultivate strong stakeholder relationships through effective management and persuasive communication, driving alignment and collaboration.
• Maintain exceptional organization and a methodical approach, demonstrating meticulous attention to detail and accuracy in every task.
• Foster a positive team environment by leveraging strong interpersonal skills to clearly guide and support colleagues.
• Engage and communicate effectively with diverse stakeholders at all levels, both internally and externally, to facilitate informed decision-making.
• Possess a relevant degree in computer science, mathematics, engineering, or a related field, laying a strong foundation for technical expertise.

Location: Edinburgh Hybrid

Hours: 37.5 hrs per week

Salary: £71,000 - £85,000 plus £3,000 car allowance and annual bonus

Benefits: 31 days holiday, enhanced pension, private healthcare, employee wellbeing support, discounted gym membership, career coaching and lots more.