Customer Service Advisor

We have an exciting opportunity for an experienced customer service professional to join our busy team as a Customer Service Advisor. With excellent problem-solving and communication skills and a proven track record in providing excellent customer service, you will be enthusiastic and keen to help people. Experience of dealing with vulnerable customers will be an advantage and additional training and support will build on your existing skills. You will be based in our office space in Edinburgh and will support our customers within the surrounding areas.

We care about our colleagues and appreciate the work they do. In return, we offer a generous benefits package including enhanced annual leave entitlement of 34 days, inclusive of bank holidays plus a day off on your birthday, a competitive pension scheme, social events to celebrate our achievements, flexible rewards subscription, wellbeing initiatives, employee recognition scheme and employee assistance program. Our team enjoys a supportive and friendly working environment.