Operations Manager

Operations Manager (Food Manufacturing)

Let us introduce ourselves – Macphie, an internationally acclaimed family ingredient manufacturer, proudly situated in the picturesque and tranquil landscapes of Glenbervie in Aberdeenshire. Our expertise spans across a spectrum of delectable delights, including sauces, bakery creations, and heavenly ice cream toppings. We also cater to the evolving culinary landscape with our plant-based and gluten-free offerings. Trusted partners to some of the globe’s leading food brands, we are dedicated to transforming ideas and creativity into tangible, delectable solutions.

About the Role:

Based at our site in Glenbervie working Monday to Friday you will report into the Operations Director. The role of Operations Manager is to effectively manage Product, Plant and People, with the latter focused on managing through shift team leaders.

In addition, you will mentor, support and develop the shift team leader population.

You will be the driver of continuous improvement, safety, quality and cost reduction for the department.

Key Responsibilities:

• Responsible for the management and coordination of department operations.
• Effectively deliver excellent communications and team engagement.
• Coach Shift leader(s) in the planning and scheduling of production.
• Develop and nurture skills development, training, and manage skills and competency records throughout production.
• Manage area headcount, grades and budget spends.
• Lead department projects and initiatives.
• Improve the safety performance of the department by addressing physical issues while promoting a positive safety culture/attitude among staff.
• Encourage and drive incident reporting at target levels.
• Ensure Health and Safety requirements are met in accordance with company policy, procedures, practices, and legislation.
• Monitor and drive improvements against Health & Safety KPIs.
• Ensure food safety, legality, and quality requirements are met.
• Maintain and improve hygiene, food safety, and GMP of the department.
• Ensure product quality standards are consistently achieved.
• Ensure all Standard Operating Procedures (SOPs) are relevant, up to date, and in use.
• Manage the department to minimise cost through effective utilisation of manpower, materials, and equipment.
• Monitor/manage performance against KPIs.
• Work across the operation team to deliver improvements against budget in downtime, efficiency, yield, quality, Health & Safety, and absence.
• Gather and expedite information from various sources/parties.
• Formulate business continuity plans within the production function.
• Manage area headcount, grades, and budget spends.
• Support and drive root cause problem solving and Continuous Improvement activities (5S, Six Sigma, SMED).
• Coordinate and control the manufacturing processes to maximize product quality and output.
• Ensure all internal and external data protection requirements are strictly adhered to within your area of responsibility.
• Report any observed or direct breaches of data protection following the correct company protocol.
• Work within company policy as outlined in the Handbook.

About You – Experience and Qualifications:

• HND or bachelor’s degree (or equivalent) in subjects such as Business Management.
• Logistics, Materials Technology, Industrial Technology, or Mechanical Engineering.
• Experience in production and manufacturing processes and techniques, preferably in food or related business.
• Lean Practitioner – Green/Black belt desirable, but not essential.
• HACCP related qualification is desirable, but not essential.
• IOSH H&S qualification desirable, but not essential.
• FMCG experience preferred.
• Leadership and mentoring skills.

Indulge in the Sweet Perks of Joining Macphie!

At Macphie, we believe in crafting not only delightful culinary experiences but also providing our team with a recipe for success in their professional lives. Here is a taste of how we’ll look after you as part of our Sweet Success:

• Annual Leave: Recharge your batteries with a generous annual leave entitlement of 23 days, plus 9 public holidays, giving you a refreshing total of 32 days to explore, relax, and savour life outside of work.
• Profit-Related Pay (PRP): Your dedication will not go unnoticed! Enjoy conditional PRP, aligning with our company’s performance and rewarding your commitment to our shared success.
• Pension Perks: Secure your financial future with our pension enrolment, where you contribute 5%, and we match it with a 3% employer contribution.
• Health and Wellness Buffet: We care about your well-being. Access our Employee Assistance Program, a 24/7 GP line, and indulge in our cycle-to-work scheme. Keep your mind and body in top shape with our Leisure Subsidy Scheme and free fruit offerings.
• Eco-Friendly Commute: Embrace sustainable living with our electric car charging stations. Enjoy the convenience of free parking while contributing to a greener planet.
• Lifelong Learning: Cultivate your mind with our company further education scheme and unlock opportunities for personal and professional growth.
• Family First: We support your journey into parenthood with enhanced maternity, paternity, and adoption pay.
• Exclusive Employee Benefits: Revel in exclusive benefits like an education bursary via our employee trust and Funeral Concierge provided by Everest Funeral Concierge Service, a brand-new benefit.
• Beyond Probation: Once you have passed probation over the initial three months, you will then be able to unlock an array of group benefits, including private medical insurance & Westfield Health, permanent health insurance, and 3x death in service life assurance.

And now, let us talk about what we need from you:

Like every employer, legally, we require to check and confirm that you have the right to work in the UK. If we offer you a job and you accept, there are some checks that we need to complete before you can start with us. In addition to the above, we will also collect satisfactory employment references.