Productivity Analyst - 12 Month FTC

This role in a nutshell:

This is a central role to deliver positive change within the Platforms technology team and across OVO. Our aim is to continue to grow and improve the digital experience we offer to over 10,000 people delivering plan zero. Central to this is understanding business teams challenges and leveraging integration and automation to drive maximum efficiency for our people, process and tech.

Your key outcomes will be to:

• Create and maintain business process models and measures
• Conduct data analysis and utilise these insights to recommend changes
• Translate business problem statements into technical requirements for engineering teams.
• Organise and plan workload to enable team members to successfully deliver fixed outcome initiative projects alongside agile continuous improvement work.
• Measure results from recent people, process and technology changes.
• Effectively communicate with internal and external stakeholders at all levels

The tools we use at Ovo (some previous experience of these would be beneficial, but not essential) 

• Jira Service Management, JIra Software and Confluence 
• Software Inventory Management (Flexera)
• Google Workspace
• Slack
• Microsoft Office
• Other collaboration tools (Miro)

You’ll be a successful Productivity Analyst at OVO if you

Communicate - clear written and verbal communication is a must for this role. You are able to quickly understand complex business processes and problem statements and convey them to stakeholders and engineering teams. 

Thorough- You are confident at gathering information and analysing data surrounding business processes and problem statements to identify opportunities. You have an eye for detail and are well organised with your own and team workload.

Growth mindset - You see opportunities (not problems), learn from mistakes and enjoy building your knowledge and network. You contribute ideas and suggestions which allow your team to continually improve. 

Let’s talk about what’s in it for you

• We’ll pay you between £35,000 and £45,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!
• We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.
• You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 
• We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there’s flex pay. It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health

With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more.

For your wellbeing

With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more.

For your lifestyle

With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations.

For your home 

Get up to £400 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers.

For your commute

Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans.

Experience: 2+ years of experience in a similar Analyst role