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16 Jobs Found
£25,288 per annum
- We are looking for someone who is passionate about customer experience.
- Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs.
- We offer fantastic company pension – TSB contributing up to 13%.
- Our Core Banking team are responsible for handling calls with our Savings and Loans customers.
- You will be engaging with customers via inbound and outbound calls, assisting with account openings, fund transfers, digital banking, and more, ensuring their financial needs are met promptly and efficiently.
- You’ll undergo onsite training and then by placed in our graduate bay before transitioning to your team, all while remaining as office-based colleagues.
- Diligenta's vision is to be acknowledged as the best in-class Platform based Life and Pensions Administration Service provider.
- We are looking for an experienced Senior Risk Consultant to support the delivery of comprehensive, effective, best practice Risk Management processes to enable us to meet our corporate governance, regulatory and clients' requirements.
- We offer personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services).
- We’ll look to you to deliver successful and appropriate customer and business outcomes by ensuring the Compliance team is operating at optimum capacity.
- As a Compliance Manager, you’ll lead and motivate the Compliance team, ensuring that all information, advice, and guidance provided to customers is suitable, relevant, appropriate, and communicated in a clear and fair way.
- You’ll also help to create a continuous improvement culture and drive initiatives to improve process, performance, and efficiency, engaging effectively with all relevant stakeholders and ensuring that change is applied consistently.
£24,750 per annum
- We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times.
- You’ll handle inbound calls from Premier Customers regarding a wide range of queries delivering an exceptional service to everyone you speak to.
- You'll enjoy a comprehensive training programme, and on-going coaching and support to enhance your development.
- Step into the role of a Senior Customer Service Advisor where you’ll be at the forefront of our passion for working with customers providing help and guidance.
- To provide exceptional customer service while resolving more complex customer needs/requests.
- Full training will be provided and we’ll make it our job to notice, nurture and support your ambitions.
- As a Barclays Customer Service Advisor, you’ll be the first point of contact for our customers by providing assistance and guidance to each customer, giving a personal touch ensuring they feel valued and respected.
- You’ll have empathy, understanding and a passion for delivering excellent customer service.
- Full training will be provided, and you’ll be placed within a supportive team who’ll guide you to ensure you have everything you need to succeed as a Customer Service Advisor.
- We currently have several vacancies for Team Managers in the telephony and administration teams in the Phoenix Standard Life Account in Edinburgh.
- This role is responsible for coaching and developing our teams to continue to deliver excellent service to our customers.
- We provide personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services).
- As a department we are passionate about coaching and developing our people and championing change, collating your ideas and driving them forward.
- At HSBC Mortgages we are currently looking for those who have a passion for helping customer and strive to provide a superior service.
- You will play a key role in our department having the right conversations to fully understand customer needs.
Up to £62,800 per annum
- We’re looking for a Credit Risk Specialist to join our Financial Difficulties team at Tesco Bank, part of Barclays Bank UK Plc.
- You’ll have line management responsibility for a small team, alongside the opportunity to learn across the wider Banking Risk team.
- A place to get on - take advantage of our ongoing learning opportunities and training, to help you achieve the job and career you want.