Improvement Service
The Improvement Service is a leading organisation focused on enhancing public sector services across Scotland. They are dedicated to developing and delivering innovative digital products that cater to a variety of public sector organisations.
With a strong emphasis on collaboration and inclusivity, their culture is rooted in supporting vulnerable groups and ensuring accessibility to digital services. They pride themselves on their reputation for excellence in identity management and shared services.
- Mission: To improve customer experience and efficiency in public services.
- Commitment: Continuous innovation and development of secure digital environments.
- Impact: Over 3 million registered users benefiting from their services.
1 Vacancies
£29,532 - £31,412 a year
- Provide frontline support for multiple secure national digital services, ensuring positive customer interactions and helping to attract and retain users.
- Looking for a confident and articulate individual with strong communication, organisational skills and a commitment to delivering excellent customer service.
- This role offers a hybrid working arrangement, a fixed-term contract of one year, and a competitive salary between £29,532 and £31,412.