Housekeeping Supervisor

£30,000 per annum OTE plus other exciting benefits and perks!

Housekeeping Supervisor ***luxury hotel***

What's in it for you from day one:

• £30,000 per annum OTE plus other exciting benefits and perks!
• Holiday allowance starting at 28 days and increasing with length of service to 36 days.
• Nutritious free meals on duty.
• Award winning L&D programmes,with over 80 individual courses available,from foundation skills to leadership skills.
• Excellent development opportunities with 80% of our managers being home-grown.
• Two paid volunteering days each year,so we can give back to our communities.
• Access to the Employee Assistance Programme through our partners at Hospitality Action.
• Annual social events and festive events.
• Complimentary quality uniform and dry-cleaning services.

What's in it for you later:

• Cycle to work scheme which can save you up to 47% on the bike and equipment.
• Vibrant hotel recognition events and hotel-based incentives,including Employee of the Month and Manager of the Quarter.
• Enhanced maternity pay of 13 weeks,fully paid.
• Enhanced paternity pay of 2 weeks,fully paid.
• £800 baby payment to support you and your baby with the essentials.
• Fantastic recommend a friend bonus scheme worth up to £600.
• Cross-departmental training available within your property,because we know you’re a curious individual.
• 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets.
• Discounted accommodation rates at Red Carnation Hotels in the UK,Ireland,Guernsey,Geneva and South Africa!

We are looking for a motivated and detail-oriented Housekeeping Supervisor to lead our housekeeping team and ensure the highest standards of cleanliness and guest satisfaction. This is a fantastic opportunity to take the next step in your hospitality career within a professional,high-quality environment where your leadership and organisational skills will be truly valued.

Location:100 Princes Street

Employment type:Full Time,permanent

Working pattern:A combination of shifts,including 7.30am - 4pm and late 12:30pm - 9pm shifts

The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AA’s Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people,having received the Princess Royal Training Award three times (2017,2020,and 2023) from HRH The Princess Royal and City & Guilds.

Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025,a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys.

100 Princes Street is our first hotel in Scotland and is home to 25 iconic guest rooms and five suites. It was awarded the AA best hotel in Scotland in 2025/2026. The hotel’s two signature suites – The Archibald and The Isobel – boast direct views of Edinburgh castle. The interiors of 100 Princes Street are inspired by Scottish explorers and their travels. Scottish artisan weaver,Araminta Campbell,was commissioned to create five bespoke tartans for the hotel,that adorn the walls of every bedroom and suite. A number of bedrooms enjoy stunning views across Princes Street Gardens towards Edinburgh Castle. All guest rooms are equipped with every mod-con,including charging points for a variety of devices. The Wallace is our all-day lounge,dining room,well-stocked bar,library and tasting room,guests can dine on delicious hearty fare,made using the freshest local produce while sipping on a single malt or artisan gin,or relax and enjoy traditional afternoon tea while gazing at Edinburgh Castle.

Key Responsibilities of a Housekeeping Supervisor:

• Checking and inspecting rooms.
• Assisting in the training of team members.
• Inputting and monitoring room status in the computer system throughout the shift.
• Preparing and allocating Room Attendants sections and porter duties.
• Assisting in the control and issuing of keys.
• Helping in the preparation of rotas to ensure there is adequate cover at all times.
• Directly supervising team members.

What are we looking for?

• Previous experience in housekeeping and team supervision.
• Strong leadership and people management skills.
• Excellent attention to detail.
• Ability to train,motivate,and support team members.
• Strong organisational and time management skills.
• Knowledge of cleaning procedures and health & safety standards.
• Good communication and interpersonal skills.
• Ability to handle guest requests professionally.
• Flexibility with shifts and working hours.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.