Prisoner Services Assistant


Scottish Prison Service
Location 

Alloa

Employment Hours 

New Jobs

Employment Type 

Permanent

Salary 

£28,777 a year

Job Highlights
  • Provide a canteen service to prisoners, processing and delivering orders while adhering to strict guidelines.
  • Ideal candidates will have stock control knowledge, digital skills, and be detail-oriented with strong numeracy.
  • This role is based in Alloa, with full-time hours and offers opportunities for personal development and teamwork.
Job Requirements/Description

    About The Role

    The post holder will provide an effective and efficient canteen (tuck shop style) service to the prisoner population, adhering to strict guidelines and deadlines, accurately processing and bagging individual orders in preparation for delivery to residential areas. The post holder may be required to cover the General Administration Assistant as highlighted by management. This role will have prisoner contact.

    For full details about the role, please refer to the Job Description, Person Specification and Selection Information & Timeline.

    Qualifications

    A minimum of 2 National 5 qualifications, including English and Maths or equivalent qualifications or relevant job experience.

    ESSENTIAL


    Hold a valid UK Driving Licence

    DESIRABLE


    Knowledge, Skills & Experience

    Stock Control - Sound knowledge and experience of stock control

    ESSENTIAL


    Digital Skills - Demonstrates strong digital skills, including confident use of Microsoft Office applications such as Excel, Word, Outlook, Teams and PowerPoint. Able to use digital tools and platforms effectively to create, manage and share information, support efficient workflows and enhance communication across the organisation.

    ESSENTIAL


    Ability to analyse, interpret and report on a range of information. Excellent numeracy skills and attention to detail.

    ESSENTIAL


    Essential Competencies for Success

    • Listen & Communicate
    • Plan & Organise
    • Relationships & Collaboration

    About Us

    The Scottish Prison Service (SPS) operates in a fascinating, complex and rapidly changing environment. Our vision is to help build a safer Scotland by unlocking potential and transforming lives. To enable us to successfully deliver our vision, we are committed to nurturing and investing in our greatest strength and resource: Our People.

    We are proud to employ a diverse range of people; each contributing their own unique experiences and skills to enhance the service we deliver. Whatever the role, you will find your SPS experience both challenging and rewarding. You will be committed to helping us to achieve our goals and in return we will be committed to helping you to achieve yours.

    We employ approximately 5,000 staff across our prisons, headquarters, college, and training and storage facility. The hard work of our staff is the most critical component in the successful delivery of Scotland’s prison system.

    We need professional, capable and motivated individuals who reflect Scotland’s diversity to deliver effective and efficient activities and services to achieve our Mission and realise our Vision.

    Whatever SPS profession you embark upon, you will be a valued member of the team, helping us build a Safer Scotland for the communities we serve. We are committed to your personal and professional development and offer a wide range of career progression opportunities.

Civil Service Values

All Civil Servants, and therefore anyone employed by the Scottish Prison Service, must be able to fully comply with the requirements of the Civil Service Code. Everyone is expected to carry out their role with dedication and uphold the core values of the Civil Service: Honesty, Integrity, Objectivity and Impartiality.

  • Integrity: putting the obligations of public service above your own personal interests.
  • Honesty: being truthful and open.
  • Objectivity: basing your advice and decisions on rigorous analysis of the evidence.
  • Impartiality: acting solely according to the merits of the case and serving equally well Governments of different political persuasions.

The Civil Service Commission

Our recruitment is conducted in line with the Civil Service Commission’s Recruitment Principles and external competitions are regulated by the Civil Service Commission. While the legal requirement to follow these Principles applies specifically to external appointments, the Scottish Prison Service (SPS) recognises these standards as best practice. Accordingly, SPS fully adopts these principles as the foundation for all recruitment activity, including internal recruitment and selection processes.

External competitions: if you believe that the requirement for selection for appointment on merit based on fair and open competition has not been met, you have the right to raise a complaint. Further information on the Commission’s complaints procedure is available at: https://www.civilservicecommission.independent.gov.uk/.

Internal competitions: if you believe that the requirement for selection for appointment on merit based on fair and open competition has not been met, you can raise a complaint to your HR Business Partner.


    Advertising End Date:
    07 Jun 2026
    All Locations
    Location(s):
    HMP Glenochil - Alloa
    Salary Description
    Pay Band
    B
    Vacancy Type
    Vacancy Type:
    Permanent
    Salary Details:
    Salary Details:
    £28777
    Hours Per Week
    Hours Per Week:
    35
    Working Pattern
    Working Pattern:
    Normal Office Hours
    Eligible For Hybrid Working?
    Eligible For Hybrid Working?
    No
Scottish Prison Service
Location 

Alloa

Employment Hours 

New Jobs

Employment Type 

Permanent

Salary 

£28,777 a year

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