Head Receptionist


GAUCHO Restaurants
Location 

Edinburgh EH2 2BD

Employment Hours 

New Jobs

Salary 

£17.54 an hour

Job Highlights
  • The role involves managing reception operations, optimising restaurant capacity, and maintaining guest databases while leading the team effectively.
  • The ideal candidate has prior experience as a Head Receptionist, strong leadership skills, and a warm personality for hospitality.
  • The position is based in Edinburgh, with opportunities for career development and benefits like 50% off meals, staff meals, and training programmes.
Job Requirements/Description

GAUCHO are looking for an enthusiastic and experienced Head Receptionist to join our GAUCHO Edinburgh team! The ideal Head Receptionist candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests and be a Gaucho ambassador. We are looking for someone with previous Head Receptionist experience, and experience managing a team.

Benefits and Training

  • 50% off your food bill at all GAUCHOs.
  • Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform.
  • Career development and progression.
  • Staff breakfast and dinner on every shift worked.


Key responsibilities of the GAUCHO Head Receptionist
  • To work with or develop suitable strategies & reservation that optimise restaurant capacity
  • To regularly review adherence to all agreed systems and correct where necessary
  • Floor plan and section management with recordable history of section allocation
  • Allocate tasks to members of the team adjusting according to service requirements
  • Collation of guest database through accurate records and database systems
  • Staffing Levels managed including costed rotas, holiday management and productivity management. Assist management with Receptionist 1-2-1’s and performance management.
  • To understand and pro-actively work towards all cover growth targets for the business

Requirements for GAUCHO Head Receptionist
  • Previous experience as a Head/ Senior Receptionist
  • Enthusiasm for hospitality, and a fast-paced working environment
  • A warm and hospitable personality
  • Strong leadership skills
GAUCHO Restaurants
Location 

Edinburgh EH2 2BD

Employment Hours 

New Jobs

Salary 

£17.54 an hour

An unhandled error has occurred. Reload 🗙