Visitor Services Assistant

Company

University of St Andrews

Location

St. Andrews

Employment Hours

New Jobs

Salary

£25,353 a year

Job Highlights

The role involves assisting with ticket sales and providing a welcoming box office and reception service for theatre events.
The ideal candidate will have strong customer service skills, sales experience, and flexible availability for evening and weekend shifts.
This part-time position offers a guaranteed minimum of 4 hours per week, primarily based in St. Andrews with potential for extra hours.

Job Requirements/Description

The Byre Theatre is looking for two part time Visitor Services Assistants to join its busy and professional team.

Part of the University of St Andrews and based in the heart of the town, the Byre is a vibrant venue presenting a dynamic mix of professional, amateur and student-led work across theatre, dance, musicals, music, opera, festivals, film screenings and special events.

The Visitor Services Assistant is a customer facing role working as part of a highly skilled team to deliver an exceptionally busy programme of performances and events.

The successful candidates will assist in the running of a first-class ticket sales system and offer a welcoming, efficient box office and reception service. Front of House and Kiosk/Bar sales duties make up part of this role. The role also supports the promotion of and attendance at Byre Theatre events. This role is mainly evenings and weekends.

Please see the Further Particulars for more information and how to apply.

We are looking for someone with:

Proven customer care and sales experience
Excellent interpersonal and communication skills
Flexibility to work a variety of shifts including weekends and evening hours.

Working times are a guaranteed minimum of 4 hours per week and there are frequently opportunities for additional hours.

Further information and informal enquiries may be directed to Mary McKenzie, email: mcm21@st-andrews.ac.uk

Employees of the University have access to a wide range of staff benefits.

At St Andrews, equality, diversity, and inclusion are central to who we are and form a core pillar of our University Strategy. We are committed to creating a fair, inclusive and supportive workplace, reflected in our participation in national diversity charters and awards, including Athena Swan, Carer Positive and the Race Equality Charter.

We particularly welcome applications from people from Black, Asian, minority ethnic and minority religions

This role is not eligible for visa sponsorship. Information on other visa options is available at https://www.gov.uk/check-uk-visa or by contacting our HR Immigration Team on hrimmigration@st-andrews.ac.uk.

Closing Date: 29 June 2026

Interview Date: 14 July 2026

Please quote ref: CG2166SB

Byre Theatre

Salary: £25,353 per annum pro rata

Start: As soon as possible

School/Unit: The Byre Theatre

Posted: 03/06/2026

Closing date: 29/06/2026

Closing time: 23:59

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