VacancyTitle: Ranger

Ranger

Working hours The post holder maybe required to work a flexible average of 36 hours per week Monday to Sunday (or pro-rata up and down for part time roles) or participate in the leisure annualised hours scheme as required. Where the post holder participates in the annualised hours scheme a 12% premium will be paid

Salary £24,324 - £30,405 (plus 12% for annualised on top of this)

We need to be clear with the annualised hours in terms of longer days in the summer and shorter in the winter/more time off.

Location Hanningfield Reservoir ,Chelmsford, Essex

About the role

We are looking for a passionate and proactive Ranger to join our team at Hanningfield Reservoir, offering a fantastic opportunity for someone who truly loves fishing and enjoys working in a unique outdoor environment. This role is perfect for someone who takes pride in maintaining high standards, delivering excellent customer service, and helping to create a safe and enjoyable experience for visitors.

As a Ranger, you will play a key part in supporting the management and upkeep of leisure services across the reservoir. This will include carrying out regular inspections of site assets, ensuring facilities are maintained to a high standard, and helping to create a safe environment for members of the public. You will take an active role in enforcing Essex & Suffolk fishing rules and regulations, making this a particularly rewarding position for someone with a genuine interest in angling and the outdoors.

The role is hands-on and varied, involving the use of a range of tools and machinery such as strimmers, brush cutters and lawnmowers to maintain the site. You will also support water-based activities where required, including operating the safety boat, with full training provided towards a powerboat licence and first aid certification.

Alongside this, you will support the day-to-day running of the on-site retail outlet, including using the till system, stocking products and carrying out cash handling responsibilities such as cashing up.

About you

We’re looking for someone who is confident using Microsoft Office, customer management systems, and day-to-day communication tools such as mobile devices and radios. You will be comfortable handling both verbal and written customer interactions, with the ability to prepare clear reports, statements, and contribute to regular angling statistics. You will be motivated and results-driven, with a flexible approach to your work and the ability to manage tasks both independently and as part of a team. Strong communication skills are essential, alongside the confidence to make sound judgements, approach situations with professionalism, and build positive relationships with customers and colleagues. You will be customer focused, ethical in your approach, and open to learning, with a willingness to undertake further training.

About us

Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.

We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply

NWG at a glance:

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.

We do this by providing reliable and affordable water and wastewater services for our customers.

We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.

Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

Our benefits

We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:

• Generous holiday entitlement starting at 23 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
• Company pension scheme, where we’ll double match your contributions up to an employer contribution of 11%.
• Free access to local attractions.
• A fantastic discount scheme, with savings on days out, shopping, travel and more.
• Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
• Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
• Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
• Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.

This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test.

Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date.

Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.

We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.