Commercial Services Administrator

Commercial Services Administrators – Shared Equity

C~urb is expanding its Shared Equity Applications and After Sales Teams with multiple full time and part time permanent roles available.

Salary: £30,132 - £38,293 per annum (dependent on skills and experience) (pro rata for part time)

Location: This post is based at C~urb’s Falkirk office.

Hours of Work: 35 hours per week, Monday to Friday 9am to 5pm and part time hours negotiable.

Hybrid working is available after initial office based training. Minimum of two office days per week thereafter with set days confirmed by management.

The Role

You will need the following skills to carry out the role, and full training will be provided:

• Numeracy and accuracy skills to carry out financial calculations and assessments
• Financial services industry experience or a graduate in a financial or numerate discipline with relevant administrative work experience.
• Excellent written and verbal communication skills to handle daily calls and emails from solicitors, mortgage advisers, applicants and former buyers.
• Attention to detail with an ability to follow detailed procedures using a range of IT systems
• Self motivation to work in a fast paced environment to meet deadlines.

At C~urb, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

Reporting to the Commercial Services Team Leader, you will be responsible for accurately administering Shared Equity Scheme applications and After-Sale Shared Equity transactions in line with policies and procedural guidance including liaising with external customer e.g. applicants, solicitors and Independent Financial Advisers.

The role involves collating and processing data, carrying out financial assessments and issuing relevant correspondence within timescales and in line with policy and procedures. The successful postholder will handle sensitive personal data and maintain accurate records confidentially and in line with General Data Protection Regulations (GDPR), Records Management Procedures and Retention Schedules.

About You

The postholder requires the ability to manage competing demands and will use a range of IT systems and detailed procedures to carry out their role. Administrative experience or capability is therefore essential.

As a skilled Administrator, you will have experience of working within a fast- paced team. In addition, you will be communicating with a range of customers and stakeholders, excellent customer service skills (both written and verbal) are essential.

You will have the ability to manage your own workload to meet timescales and will have experience of accurately processing numerical and/or financial data.

This role requires a high degree of competence in the use of IT Systems including databases and Microsoft Office (Excel, Word, Emails). A good standard of education is also essential for this role.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

For a full list of benefits available to employees, please see the following link - https://www.linkhousing.org.uk/what-we-do/work-for-us/

You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.

This post is subject to Level 1 Disclosure check under the Disclosure (Scotland) Act 2020.

Applications will be evaluated as they are received, with candidates meeting the specifications being invited for interview.

Interview Dates: Wednesday 3 June 2026 and Thursday 11 June 2026

How to Apply

Our online application method is the most efficient way to apply and can be started by clicking the “Apply Now” button below. You must complete an application form to be considered for any of our vacancies, but you don’t need a CV to apply for our positions. Also, if you aren’t sure about how long you have to fill in the form, you will be able to save it and return to it by clicking on the ‘My Applications’ tab of the vacancy search page and entering your username and password.

As a large employer, we advertise jobs regularly on our own website and social media channels alongside other third-party websites. No matter where you see one of our vacancies, you will always be directed to our jobs portal to apply directly with us.

We can offer suitable alternative methods to apply if requested including although not exclusively; hard copy, Braille and audio. You can request these by emailing our Resourcing Team at jobs@linkhaltd.co.uk and detailing which format you would require.

Please note that CV's will not be considered.

Please note should an internal applicant be successful in applying for this position on either a seconded or permanent basis, they will move to the terms and conditions associated with the role for the duration of the time they are in post. The terms and conditions are outlined in the advert above, and in the job description.

We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds and from anyone who shares our commitment to inclusion. Our offices are fully accessible to wheelchair users and, as a Disability Confident Leader, we will interview all disabled candidates who meet the essential criteria.