Assistant Head Housekeeper

About Perle Hotels

Perle Hotels is an award-winning Scottish hospitality group, proud recipients of the King's Award for Enterprise 2024. Our portfolio includes three distinctive hotels in Portree, The Bosville Hotel, Marmalade Hotel, and The Bracken Hide Hotel, each offering guests a unique experience inspired by the natural beauty of the Isle of Skye.

We are dedicated to modern Scottish hospitality: stylish, welcoming, and deeply rooted in our stunning surroundings.

Role Overview

The Assistant Head Housekeeper will play a key leadership role within our housekeeping team, supporting the Cluster Head Housekeeper in maintaining exceptional standards across all guest rooms and public areas.

This role combines operational responsibility with people leadership, ensuring our guests enjoy a consistently high-quality experience while fostering a motivated, well-trained housekeeping team.

Key Responsibilities

• Support and deputise for the Cluster Head Housekeeper across all three properties.
• Lead, train, and inspire housekeeping team members to achieve excellence in cleanliness and presentation.
• Oversee daily operations including staff rotas, room checks, and stock management.
• Maintain compliance with health, safety, hygiene, and COSHH procedures.
• Coordinate with suppliers and internal departments to ensure efficient operations.
• Promote a positive, inclusive working environment that encourages professional growth and teamwork.
• Uphold the brand standards of Perle Hotels and ensure guest satisfaction at every touchpoint.

Skills & Experience Required

• Proven experience in housekeeping supervision or management within a hotel or similar environment.
• Strong leadership, communication, and organisational skills.
• Exceptional attention to detail and a passion for delivering high standards.
• Knowledge of Stayntouch, TrustYou, and RotaCloud systems (desirable but not essential).
• A proactive, flexible attitude with the ability to motivate and support others.

Benefits

• Competitive salary of £31,000
• 28 days' holiday plus Time Off In Lieu (TOIL)
• Company pension scheme
• Heavily subsidised staff accommodation available
• Free meals on shift
• Complimentary 24-hour access to Skye Gyms
• Staff discounts across all Perle Hotels restaurants, hotels, and spa experiences
• Friends & family rate discounts
• Refer-a-friend bonus scheme
• Employee Assistance Programme

Life on the Isle of Skye

Working in Portree offers more than just a career move, it's an opportunity to live amidst Scotland's most spectacular landscapes. Enjoy a thriving island community, breathtaking views, and the perfect blend of work-life balance in a destination known for its natural beauty and hospitality spirit.