Office Administrator Apprenticeship

We have an exciting opportunity to join our Actuarial Public team as our Office Administrator Apprentice, which will give you the chance to develop your administration skills whilst completing an SCQF Level 6 qualification in Digital Applications.

This is a fixed term contract for an initial period of 18 months - we expect that it will take you approximately 12 months of this to complete this qualification. Once completed, this programme will then open the door for potential further employment opportunities across our firm.

What will your role look like?
In this role you will work as a key part of our Actuarial Public team, collaborating with a wide range of colleagues across the team, including Personal Assistants, our Operations Manager and our Operations Lead.

Though this is a very varied role, your key responsibilities will include:

• Maintaining our team inbox, highlighting any urgent items/matters for attention as appropriate.
• Learning about the different systems we use, and building your confidence in working with these
• Supporting others with tasks such as diary co-ordination, setting up meeting rooms and minute/action taking.
• Working on key administrative tasks on behalf of senior colleagues within the Business Unit.
• Supporting colleagues across the team with tasks such as processing/monitoring expenses, arranging travel/accommodation and billing/client activities
• Working with a designated in-house mentor to reflect on your skills and knowledge development progress in line with your qualifications learning requirements.
• Adhere to the firm’s mandatory policies including Information Security standards.

?You’ll develop most of the necessary skills during your apprenticeship, however if you enjoy and/or have experience of the following, we think you’ll love this opportunity:

• Enthusiastic about kick-starting your career in business administration
• Being self-motivated, and using your initiative to get tasks done
• Working quickly and accurately, while paying good attention to detail
• Being a strong communicator and team player, who is excited to collaborate with colleagues from across the different areas of our firm
• Keen to support us to delivery of exceptional client service, through understanding the needs of our clients.
• Excited about the opportunity to develop your skills as part of this role, while gaining hands on experience in a fast-paced financial services organisation.
• Working in a way that is aligned to our four core values of being friendly, partnering, straightforward and confident.
• Educated to at least secondary school level, having studied and achieved a ‘pass’ in Maths at National 5 Level
• A good level of IT skills (in particular the use of MS Office based software like MS Word and Outlook), or the enthusiasm to learn more about the use of these in a professional setting
• Applicants must meet the criteria for course funding, and course entry requirements - as set by QA

We would also encourage applications from candidates who perhaps do not possess all the attributes and experience listed above but are competent with the majority and would be able to quickly develop the additional skills and experience required in post with our support.

A more detailed list of our requirements for this position is available within the role profile – which is available on request.

In addition to a competitive salary, we offer:

• A flexible selection of employee benefits, so you can choose a package that best matches your lifestyle and needs.
• A collaborative and supportive work environment where your thinking and ideas are encouraged.
• A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to our award-winning learning portal, Aspire.
• Regular social activities, in addition to three days paid volunteering leave each year and a day’s leave to celebrate your birthday.
• On site mental health and wellbeing support.

We are looking for the successful candidate to be based in our Glasgow office. We offer hybrid working so you can enjoy the positive wellbeing of working from home as well as the benefits of meeting colleagues in our sociable, modern office environments.

We are continually working to improve our inclusive culture and employ diverse talent. We therefore welcome applications from people from all backgrounds, which includes but isn’t limited to age, disability, ethnic heritage, gender, marital or civil partnership status, neurodiversity, religion, sexual orientation, and socio-economic background.

We are committed to being open and transparent in our recruitment and reward processes. Please note that this vacancy does not currently meet the minimum salary threshold requirements for Skilled Worker sponsorship within the UK.

To avoid any disappointment, if you require sponsorship we would encourage you to check whether you may be eligible for a discounted salary threshold, or to explore alternative routes to secure your right to work in the UK before submitting your application. If you meet the criteria outlined in the job description we’ll be happy to discuss your individual circumstances further with you.

We work alongside employers, trustees and financial services institutions, offering independent pensions, investments, benefits and risk consulting services, as well as data and technology solutions.

That's the who and the what. More important is the 'why'. The work we do may not always seem the sexiest. But it's difficult, it's complex, and it's important. We help our clients, their employees, members and customers make decisions that have real and direct consequences on their financial futures.

For 100 years we've taken this responsibility seriously. Together, as a team and with our clients and partners, we're here to build better futures.