Housing Development Officer - Waverley Court

Salary: £32,010 - £37,626

Hours: 36 per week, 52 weeks

We have an exciting opportunity for a highly motivated individual to join the Strategy, Commissioning and Service Improvement team as a housing development officer.  The role is within our Policy and Insight Team.

The successful applicant will support the delivery of a data driven service to improve performance and achieve best value by collecting, analysing and interpreting large datasets to identify trends, patterns and insights.

We are looking for someone who understands the importance of data and the insights this can provide to allow a complex service area to improve. This will include analysing complex datasets across a variety of systems and services. Using various tools and techniques, including statistical methods and data visualisations to produce meaningful data, insight reports and dashboards. 

You will work with a variety of Stakeholders and Colleagues to deliver and help them interpret meaningful data to drive service improvements, efficiencies and preventative action.

We are looking for candidates with excellent analytical skills, a positive attitude, well organised and have excellent communication and customer service skills. If you think you have those skills, we will welcome an application from you.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

Responsibilities

Experience:

• Experience within a housing or other similar service environment of comparable scope, size, and complexity. 
• Experience in analysing complex datasets across a variety of systems and services. Using various tools and techniques, including statistical methods and data visualisations to produce meaningful data and insight reports. 
• Delivering or supporting front line services with reporting and trend analysis to deliver excellent customer services. 
• Supporting programmes and projects and an understanding of your contribution to effective teamwork.
• Developing and implementing strategic plans, engaging stakeholders, customers, and partners in their development. (Desirable) 
• Contributing to financial and operating strategy or service improvements. (Desirable) 

Knowledge, skills and understanding:

• Excellent analytical and research skills and the ability to collect, analyse and interpret large datasets to identify trends, patterns and insights.
• Ability to write, think, speak, and present clearly and succinctly and to understand the importance of communication in long term planning. 
• Negotiating skill and experience of securing the cooperation and contribution of partners and colleagues to the delivery of services. 
• Strong verbal and numerical reasoning skills. 
• Business, strategic, and operational planning, programme, and project management skills and/or service change experience. (Desirable) 
• Knowledge of the housing legislative, regulatory and policy environment in which the service operates. (Desirable) 
• Understanding of commercial and entrepreneurial approach to service delivery. (Desirable) 
• Ability to assess, plan and implement controls to manage risk across operations and strategy. (Desirable) 
• Strong communication skills at personal, operational, and strategic levels. (Desirable) 
• Relationship development and management skills. (Desirable) 

Qualifications and training:

• Evidence of continuous professional and management development. 
• Qualified to degree level or equivalent evidence of experience. (Desirable) 

Job specific requirements:

• Strong programme and project management skills.