Mobile security officer

LOCATION: MJ MAPP 110 QUEEN STREET

SHIFT PATTERN: as required, 0 hours per week

PAY RATE: £14.25 per hour

Job Summary:

The cover Security Officer will be responsible for ensuring the safety and security of all visitors, staff, and assets within a various sites within Glasgow and surrounding areas. This role involves patrolling the premises, monitoring surveillance equipment, responding to incidents, and providing excellent customer service to maintain a safe environment.

Requirements

Key Responsibilities:

• Patrolling: Conduct regular foot patrols of the sites, including car parks, to deter criminal activity and ensure a safe environment.

• Surveillance Monitoring: Operate and monitor CCTV systems, alarms, and other security equipment to detect and respond to suspicious activities.

• Incident Response: Quickly and effectively respond to emergencies, including first aid situations, fire alarms, theft, and other security incidents. Escalate issues to the relevant authorities as needed.

• Access Control: Monitor and control access to restricted areas, ensuring only authorized personnel are allowed entry.

• Customer Service: Provide assistance and information to visitors and staff, maintaining a visible and approachable presence. Handle lost property and assist in locating missing persons when necessary.

• Reporting: Maintain accurate and detailed records of incidents, observations, and patrols. Submit daily activity reports to the Security Supervisor/Manager.

• Collaboration: Work closely with law enforcement, emergency services, and shopping centre management to ensure coordinated responses to security issues.

• Compliance: Adhere to all company policies, health and safety regulations, and legal requirements related to security operations.

• Training: Participate in regular training sessions on security procedures, first aid, fire safety, and other relevant topics

Qualifications and Experience:

Essential:

• Valid SIA (Security Industry Authority) licence.

• Preferred CCTV licence or prepared to gain

• Previous experience in a security role, preferably within a retail or shopping centre environment.

• Strong observational skills and attention to detail

• Ability to remain calm and professional in high-pressure situations

• Excellent communication and interpersonal skills.

• Basic knowledge of first aid and emergency procedures.

Desirable:

• Experience with CCTV operation and monitoring.

• Conflict resolution training.

• Familiarity with the local area and its security challenges.

Working Conditions:

• Hours: Shift work, including evenings, weekends, and public holidays.

• Physical Requirements: Ability to stand, walk, and patrol for extended periods.

• Ability to respond quickly in emergencies