Head Chef

Who We Are

At Metropolitan Gaming, we don’t just offer jobs—we create experiences. Whether it's the electric buzz of our city casinos or the slick precision of our online platform, we’re the heartbeat of high-end gaming. From the iconic Empire Casino in Leicester Square to the luxury of Metropolitan Mayfair, our ten venues across the UK and Egypt are made for those who live life full throttle.

Benefits

We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:

• 50% off food and beverages in all UK venues
• Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
• Company Sick Pay
• Company Pension
• Life Assurance
• Refer a friend incentive
• Financial advice services
• Employee health and wellbeing services
• Virtual GP Services
• Season Ticket Loans
• Employee assistance program: A confidential helpline providing 24/7 advice and counselling
• Cycle to work scheme

What We Are Looking For

Our kitchen team is pivotal to our operation; hence your role is crucial to the success in catering for our clients at our venue. Ensuring quality, consistency and beautifully presented dishes are produced for our customers. Within this role you must have previous experience working in a kitchen environment as a head chef or a senior sous chef.

Having a strong attention to detail and clear leadership skills, these are both essential to the role. Other factors such as understanding kitchen processes such as inventory, compliance, food health and safety/hygiene standards and audit points are pivotal to the role. As well as have an understanding COSHH, HACCP, Natasha's Law and the legal requirements behind allergen protocols and procedures.

Main Responsibilities

• Must be confident and be able to manage teams and communicate well with the wider management team.
• Must maintain a high level of cooking standards.
• Must be able to demonstrate skills and be fully conversant with company procedures, health and safety and food safety whilst maintaining high audit scores.
• Must be highly organised.
• Ability to multi-task and work under pressure.
• Knowledge of best cooking practices.
• Enforce strict health and hygiene standards.
• Able to oversee kitchen inventory.
• Effectively coach team members and assist their individual development.
• Proven ability in menu planning and maintaining menus.

Service Behaviours

Our Head Chefs are expected to always demonstrate our key service behaviours:

• On It: Demonstrates responsiveness and initiative by anticipating guest and operational needs, ensuring prompt and effective service delivery.
• Upbeat and Positive Attitude: Maintains a professional, enthusiastic, and solution-oriented demeanour that fosters a welcoming and energetic environment.
• Be Nice: Treats guests, team members, and stakeholders with courtesy, respect, and professionalism in all interactions.
• Open and Close: Engages openly and warmly at the start of every interaction and ensures each conversation or service exchange concludes with clarity, courtesy, and appreciation.

Please Note: You must be aged 18 or above and have the right to work in the UK

This position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week so individuals should be flexible in their scheduling.

Head Chefs will spend a large portion of their shift on their feet working directly with the public.