IT Support Engineer Apprentice

Allied Vehicles are offering an exciting opportunity for an IT Support Engineer Apprentice to join our team while working towards a Technical Apprenticeship in IT Support (SCQF Level 8) with QA.

Allied Vehicles is one of the UK's leading automotive and mobility solution providers, specialising in vehicle manufacturing, adaptation, and support services. The company plays a key role in improving accessibility and independence for customers across the UK. With a strong reputation for innovation and quality, Allied Vehicles offers a supportive environment where apprentices can develop their skills, gain real responsibility, and build a long-term career.

At Allied Vehicles, we value respect, collaboration, courage, ambition, and passion, and we're looking for someone who shares these values.

What you'll be doing:

• Providing 1st line IT support via the service desk
• Diagnosing and troubleshooting hardware and software issues
• Setting up and maintaining user equipment and systems
• Installing and supporting company-approved software
• Recording and documenting support requests and solutions
• Assisting with IT projects and general departmental tasks

What you'll gain:

• A recognised SCQF Level 8 qualification in IT Support
• Hands-on experience in a professional IT environment
• Ongoing support and development with QA and our internal team

What we're looking for:

• Strong interest in IT and technology
• Good communication and problem-solving skills
• A proactive, can-do attitude
• Ability to work both independently and as part of a team

Salary: £16,640 per annum

Working hours: Full-time, 37.5 hours per week

Benefits include:

• 25 days annual leave + bank holidays
• Company pension and annual profit share
• Cycle-to-work scheme & employee discounts
• Free on-site parking and staff facilities
• 24/7 virtual GP access and wellbeing support
• Career progression and annual salary reviews

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.