Personal Assistant (PA)
Ofgem Commonwealth House 32 Albion Street Glasgow G1 1LH, Glasgow
New Jobs
Permanent
£29,313 - £33,936 a year
- Provide high-quality secretarial and administrative support to senior leaders, managing diaries, coordinating logistics, and facilitating communication.
- Seeking candidates with strong organisational, communication, and interpersonal skills, along with previous experience as a PA or in administration.
- Flexible working options available, based in Glasgow, Cardiff or London, with a competitive salary and generous pension contribution.
Details
Reference number
Salary
National: £26,694 - £30,850
Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.
Job grade
Other
Contract type
Business area
Type of role
Operational Delivery
Working pattern
Number of jobs available
Contents
- Location
- About the job
- Benefits
- Things you need to know
- Apply and further information
Location
About the job
Job summary
Ofgem is Great Britain?s independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while at the same time working with government, industry and consumer groups to deliver a clean, more affordable and secure net-zero energy system at the lowest cost to consumers and drive economic growth.
We are now looking for two Personal Assistants (PAs) to join our busy and collaborative EA/PA cohort, providing high-quality secretarial and administrative support to up to 4 Deputy Directors in Network Price Controls (NPC) or up to 3 Deputy Directors in Market Oversight and Enforcement (MOE). This is an exciting opportunity to work at the heart of the organisation, supporting senior leaders and helping teams deliver work that directly benefits households, businesses and the environment.
As a PA at Ofgem, you?ll manage complex and fast-moving diaries, balancing competing priorities and helping Deputy Directors make best use of their time. You?ll coordinate logistics, prepare papers and briefings, and act as a trusted point of contact, ensuring smooth communication and seamless organisation across the directorate.
You?ll work closely with other PAs and Executive Assistants, providing cross-cover and sharing best practice to support a culture of collaboration and continuous improvement. You?ll also engage with colleagues across the organisation to enable efficient delivery of directorate activities.
This role offers autonomy, variety and the chance to develop your skills within a friendly and supportive team. We?re looking for someone who is highly organised, adaptable and confident in managing changing priorities. Strong communication skills, excellent judgement and a proactive approach are essential, along with proficiency in MS Office.
Job description
Key Responsibilities
- Proactive management of Deputy Directors? diaries, effectively dealing with diary clashes and leading/attending diary meetings to understand the priorities.
- Work collaboratively with teams across the directorate to provide a wide range of logistical and administrative support.
- Work collaboratively with other PAs across the directorate, providing cover for the directorate?s PAs and EA where required.
Key Outputs and Deliverables
- Manage the diaries of the Deputy Directors, ensuring their time is well spent and managed efficiently, and undertake general administrative duties as required.
- Exercise judgment and flexibility in managing potential conflicting diary issues in a tactful and sensitive manner, having due regard for business priorities.
- Ensure the Deputy Directors receive relevant papers and briefings in a timely manner, so they are fully prepared for meetings and events.
- Develop and maintain excellent working relationships with colleagues in the directorate and across the wider organisation, to ensure a high level of service to the Deputy Directors.
- Work as an effective and approachable team member, contributing to team meetings within the team, covering for other PAs/EA within the directorate as requested.
- Any other tasks commensurate with the role.
Person specification
Please ensure you demonstrate clearly within your supporting statement, how you meet each of the criteria below (not more than 750 words).
In the event of receiving a large number of applications, an initial sift may take place on just the lead criteria indicated below:
Essential Criteria:
- Experience of providing administrative support to senior leaders in a fast-paced environment. Planning, organising, and prioritising where priorities are constantly changing (Lead Criteria)
- Good interpersonal and networking skills with the ability to communicate with staff and industry contacts at all levels.
- Proactive and able to work with minimum supervision.
- Demonstrable ability to work as part of a team.
- Highly Proficient with the MS Office suite (ideally including OneNote).
Behaviours
We'll assess you against these behaviours during the selection process:
- Seeing the Big Picture
- Managing a Quality Service
- Delivering at Pace
- Communicating and Influencing
Benefits
Things you need to know
Artificial intelligence
Selection process details
When you press the ?Apply now? button, you will be directed to a Civil Service test ? guidance for this can be found here Civil Service online tests - GOV.UK (www.gov.uk). The test you are due to take is not timed and you can complete it at your own pace. Upon passing the test, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
You will then be asked to provide a 750 word ?personal statement? evidencing how you meet the essential criteria listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the lead criteria indicated in the essential criteria.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].
At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter .
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Lisa Buchanan
- Email : recruitment@ofgem.gov.uk
Recruitment team
- Email : recruitment@ofgem.gov.uk
Further information
In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.