Front Desk Administrator

Help get better trained personnel to the front line faster. The primary purpose of this role is to greet visitors on to the site and deliver exceptional customer service assistance, whilst also providing training course administrative support as required.

The role will involve working 20 hours a week, 4 hours per day on a 2 week rota basis:

Week 1 - 8am - 12pm
Week 2 – 2pm – 6pm

Job title:

Front Desk Administrator

Job Description:

Part-time role, 20 hours a week Monday to Friday (4 hours a day) Faslane, Helensburgh Due to the nature of this role, you must be eligible for UK Security Clearance at SC level.

What you’ll be doing

• Ensuring all calls are answered in a professional and timely manner and redirected as appropriate.

• Welcoming visitors on site and signpost as necessary to the relevant department.

• Receiving, sorting and dispatching mail and action any deliveries.

• Ensuring building security is maintained/adhered to at all times. All visitors will be required to be recorded and logged appropriately on entry and exit of the building.

• Ensuring digital welcoming screen is updated daily with course arrival information and welcoming message for expected visitors/guests.

• Responsible for ensuring all relevant Ministry of Defence (MOD) databases are kept updated

• Providing administration support to the training course teams

What we’re looking for:

Essential:

• Previous Front of House/Receptionist or Administration experience

• Team player with initiative to work independently

• Excellent communication skills both verbal and written

• Confident with the ability to engage with customers and other teams.

• Good administration skills

• Knowledge of MS Office and openness to learn different IT applications

• Ability to work shift pattern and weekends

About Selborne

Selborne is a bold, £1 billion, 12-year transformation of Royal Navy training, led by Capita and a powerhouse consortium known as Team Fisher — including Raytheon UK, Fujitsu, and the University of Lincoln. Together, we're modernising military education with cutting-edge tech like simulators and data analytics, all under a collaborative "one team" approach with the Royal Navy. It’s a shared mission to deliver smarter, more effective training for sailors and marines across the naval enterprise. To learn more please visit: Royal Navy education & training Selborne | Careers at Capita

What’s in it for you?

• Access to onsite gym, including facilities such as, swimming pool and ski slope

• Onsite, secure parking

• Catering facilities and shops accessible

• Joining a great team as part of a large and exciting project within The Royal Navy.

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You are part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

Customer first, always? Fearless innovation? Achieve together Everyone is valued

What we hope you’ll do next:

Looking to discover more? Select ‘Apply now’ to fill out our short application and send us your CV.

Feel free to reach out to me, Seona Treadaway – Talent Acquisition Partner for an informal conversation about the role or your wider job search.

While you’re on Workday please take a minute to update your personal information (Profile>Personal>Personal Information), it’s anonymous and helps us create a better company to work for with tailored initiatives and inclusive support.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

Faslane, Helensburgh Due to the nature of this role, you must be eligible for UK Security Clearance at SC level.

What you’ll be doing

• Ensuring all calls are answered in a professional and timely manner and redirected as appropriate.

• Welcoming visitors on site and signpost as necessary to the relevant department.

• Receiving, sorting and dispatching mail and action any deliveries.

• Ensuring building security is maintained/adhered to at all times. All visitors will be required to be recorded and logged appropriately on entry and exit of the building.

• Ensuring digital welcoming screen is updated daily with course arrival information and welcoming message for expected visitors/guests.

• Responsible for ensuring all relevant Ministry of Defence (MOD) databases are kept updated

• Providing administration support to the training course teams

What we’re looking for:

Essential:

• Previous Front of House/Receptionist or Administration experience

• Team player with initiative to work independently

• Excellent communication skills both verbal and written

• Confident with the ability to engage with customers and other teams.

• Good administration skills

• Knowledge of MS Office and openness to learn different IT applications

• Ability to work shift pattern and weekends

About Selborne

Selborne is a bold, £1 billion, 12-year transformation of Royal Navy training, led by Capita and a powerhouse consortium known as Team Fisher — including Raytheon UK, Fujitsu, and the University of Lincoln. Together, we're modernising military education with cutting-edge tech like simulators and data analytics, all under a collaborative "one team" approach with the Royal Navy. It’s a shared mission to deliver smarter, more effective training for sailors and marines across the naval enterprise. To learn more please visit: Royal Navy education & training Selborne | Careers at Capita

What’s in it for you?

• A salary of £26,000 pro rata

• Enjoy flexible benefits including extra leave purchase, paid volunteering days, enhanced family leave, lifestyle discounts, and access to inclusive employee networks — all designed to support your wellbeing and personal growth.

• Access to onsite gym, including facilities such as, swimming pool and ski slope

• Onsite, secure parking

• Catering facilities and shops accessible

• Joining a great team as part of a large and exciting project within The Royal Navy.

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose

Customer first, always? Fearless innovation? Achieve together Everyone is valued

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

Capita is committed to an inclusive, barrier-free recruitment process. We’re a Disability Confident employer and welcome applications from everyone. If you need adjustments during the recruitment process, please contact us at reasonableadjustments@capita.com or call 07784 237318.
For more on equal opportunities and available adjustments, visit the Capita Careers website.

For general queries, email CPScareers@capita.com .

Location:

Helensburgh

,

United Kingdom

Time Type:

Part time

Contract Type:

Permanent