Duty Manager

Salary

Duty Manager

Based in Charles St

Full time position - Shifts inc. Mornings, Days & Nights

£38k

We’re looking for a proactive and creative Duty Manager to manage the performance of Charles St. Depot supervisory, driving and clerical staff including recruitment, training, supervision, discipline and termination, within establishment levels, in accordance with Company standards and procedures.

We welcome applications from a wide range of backgrounds, whether you’re a recent graduate, an experienced supervisor, or a manager looking for a career change, we’d love to hear from you.

Your role will be pivotal in ensuring the profitable and efficient day to day operation of Depot services.

What you’ll be doing:

• Leading & Developing Teams – Managing, mentoring, and supporting frontline colleagues, ensuring they are engaged, trained, and empowered to perform at their best.

• Performance Management – Overseeing driver performance and implementing development plans to enhance individual and team productivity.

• Coaching & Training – Working with the training function to ensure all team members are equipped with the skills and knowledge needed to succeed.

• Employee Relations – Handling absence management, grievances, and disciplinary procedures in a fair and supportive manner.

• Collaboration & Communication – Fostering strong relationships between drivers, supervisors, and key stakeholders to create a seamless customer experience.

• Operational Leadership – Ensuring service reliability and efficiency by managing daily depot operations and proactively addressing challenges.

• External Stakeholder Management – Liaising with local authorities, the media and other outside bodies to maximise business opportunities and promote positive public relations.
  

What you'll bring:

• Previous management or supervisory experience

• Excellent computer skills

• Strong understanding of employment legislation

• Ability to lead and inspire people to seek and follow operational best practice

• Excellent planning and prioritising skills

• Self-motivated with a positive approach to change

• Excellent customer focus
  

Knowledge of the Road Traffic act would be beneficial but not essential, we can support you on getting up to speed!

Why join us?

You'll join a supportive, collaborative team committed to innovation and customer excellence. Your ideas and leadership will help shape our service for the future, and your impact will be seen and felt every day.

We offer a great benefits package including:

• Defined Contribution pension scheme with employer contributions of up to 6%

• 33 days holiday plus bank holidays

• A Stagecoach bus travel pass for you and a companion

• Access to a wide range of retail and leisure discounts
  

Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.

Location: