Lead a business banking contact centre focused on delivering excellent customer experiences via telephony and chat, while driving strategic change initiatives.
Ideal candidates will possess extensive operational management experience, strong leadership skills, and a commitment to continuous improvement.
Enjoy a hybrid working model with occasional weekend hours, based at the Glasgow hub, alongside a competitive salary and supportive workplace culture.
Lead and manage operations teams to provide exceptional onboarding service for business banking customers, ensuring seamless and efficient experiences.
Ideal candidates should possess operations leadership experience, a passion for customer service, and a drive for continuous improvement.
This full-time role is based in Glasgow, offering a competitive salary and focuses on cultivating a positive, inclusive workplace culture.
Join Premier Inn as a Nights Team Member, ensuring guests' safety and comfort during overnight stays, providing excellent customer service.
Ideal candidates should possess a calm personality, problem-solving skills, and a willingness to learn in a fast-paced environment.
This fixed-term, 30 hours per week role offers competitive pay, opportunities for career growth, and substantial employee benefits including discounts and complimentary breakfast.
Key duties include welcoming guests, managing check-ins, and coordinating with housekeeping. Your friendly personality and strong customer service skills will shine in this role.
Ideal candidates should have excellent communication skills, a passion for customer service, and the ability to work well in a team atmosphere.
Working 24 hours per week in Hamilton, this permanent position offers up to £13.06 per hour and includes various employee benefits.
Handle customer complaints with empathy, thorough investigation, and effective problem-solving to create positive experiences.
Ideal candidates have strong communication skills, a problem-solving mindset, and previous experience in customer service or complaints handling.
This full-time role is based in Glasgow with hybrid working options and monthly collaboration in regional offices, offering a competitive salary and benefits.