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- Lead a business banking contact centre focused on delivering excellent customer experiences via telephony and chat, while driving strategic change initiatives.
- Ideal candidates will possess extensive operational management experience, strong leadership skills, and a commitment to continuous improvement.
- Enjoy a hybrid working model with occasional weekend hours, based at the Glasgow hub, alongside a competitive salary and supportive workplace culture.
- Lead and manage operations teams to provide exceptional onboarding service for business banking customers, ensuring seamless and efficient experiences.
- Ideal candidates should possess operations leadership experience, a passion for customer service, and a drive for continuous improvement.
- This full-time role is based in Glasgow, offering a competitive salary and focuses on cultivating a positive, inclusive workplace culture.
- Support workers engage with individuals to enhance their mental health and manage substance use through a trauma-informed approach.
- Candidates should have relevant experience, excellent interpersonal skills, and a flexible, 'can-do' attitude towards supporting others.
- The role is based in Edinburgh, with a focus on supporting diverse needs, fostering teamwork, and a commitment to positive outcomes.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you’ve found the right place. There’s a reason that Teleperformance is recognised again and again by industry analysts and experts alike. W...
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you’ve found the right place. There’s a reason that Teleperformance is recognised again and again by industry analysts and experts alike. W...
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you’ve found the right place. There’s a reason that Teleperformance is recognised again and again by industry analysts and experts alike. W...
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you’ve found the right place. There’s a reason that Teleperformance is recognised again and again by industry analysts and experts alike. W...
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you’ve found the right place. There’s a reason that Teleperformance is recognised again and again by industry analysts and experts alike. W...
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you’ve found the right place. There’s a reason that Teleperformance is recognised again and again by industry analysts and experts alike. W...
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you’ve found the right place. There’s a reason that Teleperformance is recognised again and again by industry analysts and experts alike. W...