Deliver an exceptional experience for customers seeking service and repairs, ensuring satisfaction and adherence to company standards.
Ideal candidates will possess customer service experience, a strong attention to detail, and technical understanding of the automotive industry.
Work full-time, 42.5 hours per week in Inverness, benefiting from generous annual leave, wellbeing schemes, and extensive brand training opportunities.
The role involves supporting customers in-branch before transitioning to remote assistance, managing calls and providing practical help for various banking needs.
The ideal candidate should possess strong communication skills, empathy, and a customer-focused attitude, with experience in customer service or support roles.
Work is full-time at 35 hours per week in Livingston initially, transitioning to a remote role by early 2027; flexible working hours and competitive salary are offered.