Lead a business banking contact centre focused on delivering excellent customer experiences via telephony and chat, while driving strategic change initiatives.
Ideal candidates will possess extensive operational management experience, strong leadership skills, and a commitment to continuous improvement.
Enjoy a hybrid working model with occasional weekend hours, based at the Glasgow hub, alongside a competitive salary and supportive workplace culture.
Lead cybersecurity initiatives with a focus on risk, governance, and assurance while engaging with stakeholders to convey technical risks' business impacts.
Ideal candidates should possess extensive cybersecurity experience, strong analytical skills, effective communication abilities, and a collaborative work ethic.
This full-time position is based in Glasgow with a salary range of £47,389 - £58,225, offering a federated working environment and a commitment to cyber risk assurance.
Lead and manage operations teams to provide exceptional onboarding service for business banking customers, ensuring seamless and efficient experiences.
Ideal candidates should possess operations leadership experience, a passion for customer service, and a drive for continuous improvement.
This full-time role is based in Glasgow, offering a competitive salary and focuses on cultivating a positive, inclusive workplace culture.
Key duties include welcoming guests, managing check-ins, and coordinating with housekeeping. Your friendly personality and strong customer service skills will shine in this role.
Ideal candidates should have excellent communication skills, a passion for customer service, and the ability to work well in a team atmosphere.
Working 24 hours per week in Hamilton, this permanent position offers up to £13.06 per hour and includes various employee benefits.