Manage customer queries, support service inboxes, resolve complaints, and coordinate with account managers while participating in continuous improvement projects.
The ideal candidate will have excellent communication skills, advanced knowledge of Microsoft Office, and a strong customer focus.
This is a fixed-term role, Monday to Friday 8:00 am - 4:30 pm, with 29 days holiday and a competitive salary up to £27,500.
Handle customer complaints with empathy, thorough investigation, and effective problem-solving to create positive experiences.
Ideal candidates have strong communication skills, a problem-solving mindset, and previous experience in customer service or complaints handling.
This full-time role is based in Glasgow with hybrid working options and monthly collaboration in regional offices, offering a competitive salary and benefits.
Efficiently process and present stock to ensure product availability for customers while maintaining store cleanliness and organisation.
The ideal candidate will have excellent communication skills, attention to detail, and a proactive attitude towards teamwork and customer service.
This part-time role focuses on flexible hours, with working shifts on Sundays and Tuesdays in a supportive retail environment offering development opportunities.