Lead and develop a high-performing service delivery function across training, volunteering, and events, ensuring efficient and high-standard service delivery.
The ideal candidate will have senior operational leadership experience, strong planning skills, and a commitment to continuous improvement and service quality.
This role is based in Glasgow with full-time hours, offering a collaborative environment and opportunities for professional growth within a community-focused organisation.
The role involves leading the Food & Beverage department, ensuring exceptional service and quality while developing team performance and operational standards.
Ideal candidates should possess strong leadership skills, a passion for food and drink, and experience in high-energy environments.
This full-time position requires night and weekend shifts, is based in Glasgow, and offers competitive pay plus tips and free parking.
As a Shift Leader, you will oversee store operations, manage the team, and ensure exceptional customer service while maintaining high standards of coffee and food.
The ideal candidate should possess supervisory experience, energy, a positive attitude, and a passion for customer interaction, though relevant experience isn’t mandatory.
You'll work in Stirling, earn a competitive rate starting at £12.76 per hour, enjoy extensive discounts, and be part of a supportive, fun team culture.