Support the running of the store by delivering excellent customer service and maintaining high standards of coffee and food, while developing and training your team.
Ideal candidates should have supervisory experience in a busy environment, be people-focused, and thrive on meeting targets.
The role is based in Edinburgh, offers a starter rate of £12.91 per hour, and includes various perks like discounts and a rewards platform.
The role involves supporting customers in-branch before transitioning to remote assistance, managing calls and providing practical help for various banking needs.
The ideal candidate should possess strong communication skills, empathy, and a customer-focused attitude, with experience in customer service or support roles.
Work is full-time at 35 hours per week in Livingston initially, transitioning to a remote role by early 2027; flexible working hours and competitive salary are offered.