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- The role involves coordinating pathway planning and supporting care-experienced young people aged 16-26 towards independence and positive outcomes.
- Ideal candidates will have strong assessment skills, qualifications, and experience in safeguarding, multi-agency collaboration, and supporting young people.
- The position is primarily based in Fort William with travel required to Inverness, offering a supportive work environment focused on youth services.
- Handle customer complaints with empathy, thorough investigation, and effective problem-solving to create positive experiences.
- Ideal candidates have strong communication skills, a problem-solving mindset, and previous experience in customer service or complaints handling.
- This full-time role is based in Glasgow with hybrid working options and monthly collaboration in regional offices, offering a competitive salary and benefits.
Closing date: 22-05-2026 Customer Team Leader Location: 18 Fife Street , Dufftown, AB55 4AL Pay: £14.48 per hour Contract: 30 hours per week + regular overtime, permanent contract Working pattern: Closing shifts from mid-afternoon through to 10pm and close, with flexible availability across the week to include at least 1 weekend shift. Either Frid...
Closing date: 22-05-2026 Customer Team Leader Location: 18 Fife Street , Dufftown, AB55 4AL Pay: £14.48 per hour Contract: 30 hours per week + regular overtime, permanent contract Working pattern: Closing shifts from mid-afternoon through to 10pm and close, with flexible availability across the week to include at least 1 weekend shift. Either Frid...
Closing date: 22-05-2026 Customer Team Leader Location: 18 Fife Street , Dufftown, AB55 4AL Pay: £14.48 per hour Contract: 30 hours per week + regular overtime, permanent contract Working pattern: Closing shifts from mid-afternoon through to 10pm and close, with flexible availability across the week to include at least 1 weekend shift. Either Frid...
Closing date: 22-05-2026 Customer Team Leader Location: 18 Fife Street , Dufftown, AB55 4AL Pay: £14.48 per hour Contract: 30 hours per week + regular overtime, permanent contract Working pattern: Closing shifts from mid-afternoon through to 10pm and close, with flexible availability across the week to include at least 1 weekend shift. Either Frid...
Closing date: 22-05-2026 Customer Team Leader Location: 18 Fife Street , Dufftown, AB55 4AL Pay: £14.48 per hour Contract: 30 hours per week + regular overtime, permanent contract Working pattern: Closing shifts from mid-afternoon through to 10pm and close, with flexible availability across the week to include at least 1 weekend shift. Either Frid...
Closing date: 22-05-2026 Customer Team Leader Location: 18 Fife Street , Dufftown, AB55 4AL Pay: £14.48 per hour Contract: 30 hours per week + regular overtime, permanent contract Working pattern: Closing shifts from mid-afternoon through to 10pm and close, with flexible availability across the week to include at least 1 weekend shift. Either Frid...
Closing date: 22-05-2026 Customer Team Leader Location: 18 Fife Street , Dufftown, AB55 4AL Pay: £14.48 per hour Contract: 30 hours per week + regular overtime, permanent contract Working pattern: Closing shifts from mid-afternoon through to 10pm and close, with flexible availability across the week to include at least 1 weekend shift. Either Frid...
Closing date: 22-05-2026 Customer Team Leader Location: 18 Fife Street , Dufftown, AB55 4AL Pay: £14.48 per hour Contract: 30 hours per week + regular overtime, permanent contract Working pattern: Closing shifts from mid-afternoon through to 10pm and close, with flexible availability across the week to include at least 1 weekend shift. Either Frid...