The role involves supporting customers in-branch before transitioning to remote assistance, managing calls and providing practical help for various banking needs.
The ideal candidate should possess strong communication skills, empathy, and a customer-focused attitude, with experience in customer service or support roles.
Work is full-time at 35 hours per week in Livingston initially, transitioning to a remote role by early 2027; flexible working hours and competitive salary are offered.
Support the payroll function across seven properties, ensuring team members are paid accurately and on time through data entry, processing, and compliance.
Ideal candidates will have payroll experience, strong Excel skills, and excellent IT literacy, with hospitality knowledge preferred.
Work hybrid with flexibility from home or the office, on a full-time basis of 32 to 40 hours per week, with attractive benefits including discounts across hotels.